Case Study: Impact Enclosures achieves a 43% increase in close rates with Rilla

Rilla helps Impact Enclosures increase close rates by 43%

Impact Enclosures, a provider of outdoor living spaces, faced challenges in its sales process, particularly with onboarding and training new sales reps. The traditional method of managers conducting ridealongs was intrusive, making reps nervous and preventing them from performing to their potential. The company turned to Rillavoice for a solution to unobtrusively understand and analyze sales conversations at scale.

By implementing Rillavoice, Impact Enclosures gained a powerful tool for coaching and analytics. Sales managers used the platform to listen to calls, analyze talk ratios, and send specific clips for training, drastically reducing the time spent on coaching. This solution from Rillavoice led to a 43% increase in close rates for one top rep, accelerated the entire training process, and ensured the sales team could better deliver on customer promises.

Impact Enclosures

Justin McCullers

Owner and Sales Manager