Case Study: Mr. Roofing achieves bigger tickets and 40% fewer ridealongs with Rillavoice

Mr. Roofing sees greater ticket sizes and 40% fewer ridealongs

a roofing company, Mr. Roofing, faced challenges in training its sales representatives and ensuring quality control for in-home presentations. With limited managerial bandwidth, they struggled to scale their practice of physical ridealongs, which led to accountability issues and discrepancies between what was promised in conversations and what was in the final contract. They implemented Rillavoice to gain better insights into their sales process.

By using Rillavoice, the company gained granular insights into sales presentations, which eliminated "they said/they said" conversations and created a library of reference material for training. The solution led to a 40% decrease in physical ridealongs and an increase in average ticket size. Measurable improvements included reps talking less during pitches and a significant increase in mentions of financing options, which contributed to higher close rates and larger sales.

Mr. Roofing

Mark Schmidt

Chief Operating Officer