Case Study: Mr. Electric of Huntsville boosts closing rates and average job sales with Rilla

Mr. Electric® of Huntsville eliminates ridealongs, increases closing rates, and boosts average job sales by 15%

Mr. Electric of Huntsville, a home services franchise, faced challenges in maintaining consistent sales messaging and scaling operations. Their traditional method of ridealongs with technicians was difficult to schedule and often met with resistance. They turned to the vendor Rilla for a solution to improve communication and monitor service calls.

Rilla provided a platform that records service calls, eliminating the need for physical ridealongs. This allowed managers to review interactions in real-time and coach their technicians more effectively. As a result, Mr. Electric saw a 7% increase in their closing rate and a 15% boost in average job sales, alongside improved accountability and coaching throughout their organization.

Mr. Electric

Ryan Neal

Sales Manager