Case Study: KHB Construction achieves a 10% increase in close rate with Rillavoice

How Rilla helped boost close rates by 25%

KHB Construction, a fast-growing home remodeling company, faced challenges with sales communication and recall. Their representatives struggled to remember complex client details from meetings, leading to potential mistakes and project scope creep. To address this, they turned to the vendor Rillavoice and implemented its service to record and review sales calls.

By using Rillavoice, the sales team gained the ability to review every conversation, ensuring no critical details were missed and enhancing their training process. This solution provided accountability and allowed for more effective internal coaching. The results were significant, with one representative's close rate increasing from 17% to 25% and the company's overall success rate jumping by 10%, a major improvement for their high-value projects.

KHB Construction

Ryan Kelly

CEO and Founder