Case Study: Ridge Top Exteriors increases close rates with Rilla

How Ridge Top Exteriors increased visibility and improved close rates by 10%

Ridge Top Exteriors, a home improvement company, struggled with visibility into their sales representatives' in-home appointments. Without a manager present, leadership had no way to verify if key sales points were being delivered or to gauge customer reactions, leading to inconsistent performance across their team. To address this challenge, they partnered with Rillavoice.

Rillavoice provided a virtual ridealong solution, allowing managers to listen to recorded sales conversations. This enabled targeted coaching, streamlined onboarding, and the tracking of key metrics. Using Rillavoice, Ridge Top Exteriors increased its close rate by 10% and is anticipating an additional $15 million in sales for 2024.

Ridge Top Exteriors

Larry Gebhart

President