Case Study: Florida Window & Door achieves a 37% increase in average ticket with Rilla

How Florida Window & Door has supercharge their sales team with Rilla

Florida Window & Door, a leading figure in the window and door industry, faced a significant challenge in coaching its geographically dispersed sales team. The CEO believed in the power of personal interactions but found it difficult to monitor and provide real-time feedback to remote team members. They needed a tool that could provide insights from sales calls while respecting customer privacy.

The company implemented Rilla, a sales tool that allowed for remote monitoring and virtual ridealongs. By using Rilla's analytics, the sales VP could listen to calls and provide immediate coaching. This led to a dramatic 37% increase in their average ticket, from $17,000 to $27,000. Rilla's built-in privacy features, combined with the company's transparent consent process, ensured the solution was implemented effectively and ethically.

Florida Window & Door

Scott Berman

Chief Executive Officer