Case Study: Florida Window and Door boosts average ticket by 37% with Rilla

Florida Window and Door increases average ticket by 37% with Rillavoice

Florida Window and Door, a leading figure in the window and door industry, faced a significant challenge in providing real-time coaching and monitoring for their geographically dispersed sales team. They needed a tool to bridge the gap between remote monitoring and personal interaction while ensuring customer privacy. They turned to the vendor Rilla for its sales tool.

Rilla provided the solution by enabling virtual ridealongs and call monitoring, allowing for immediate feedback and coaching. The implementation included a clear consent process to ensure privacy compliance. Using Rilla, the company improved their sales process and saw a 37% increase in their average ticket, from $17,000 to $27,000.

Florida Window and Door