Case Study: Carnival Cruise Line builds a culture of performance with Rigor

How Carnival Cruise Lines Found Performance With Rigor

Carnival Cruise Line, a major global cruise operator, sought to build a culture of performance across its e-commerce enterprise to improve the user experience. Their challenge was gaining visibility into front-end performance issues and integrating performance monitoring early into their development and marketing workflows to prevent problems from reaching production.

Rigor addressed this with its Optimization solution, which provided comprehensive scanning and actionable reporting. The tool enabled Carnival to identify, prioritize, and assign front-end defects, such as image sizing problems, to the correct teams. By integrating Rigor's scans early in the development cycle and for all marketing landing pages, Carnival improved site performance, ensured a faster, more reliable experience across mobile and desktop devices, and better safeguarded their conversion metrics.

Carnival Cruise Line

Erick Leon

Senior Performance & Monitoring Architect