Case Study: Build.com improves web performance and UX visibility with Rigor

How Build.com Built a Better Performance Practice With Rigor

Build.com, an online home improvement retailer, needed to build a culture of performance to improve its eCommerce website, which is critical for conversions and search engine ranking. To address this challenge, they partnered with Rigor and utilized its performance monitoring tools.

Using Rigor's Performance KPIs and Filmstrips, the engineering team could measure the impact of incremental changes, boosting team morale and improving the user experience. The visual Filmstrips provided crucial visibility, helping them identify a specific marketing module that was increasing load time and allowing them to collaborate on a better solution. Rigor's tools also improved accountability with other departments and provided essential data for their major initiative to optimize the mobile web experience.

Build.com

Scott Jungling

Front-end Engineering Manager