Case Study: LPL Financial achieves 100% client retention with RightCapital

LPL Financial maintains 100% retention with RightCapital

LPL Financial, a wealth management firm, faced challenges with inefficient data-gathering from various client portals for accounts like investments and insurance. They needed a solution to streamline this process and consolidate client data in real time without spending excessive hours in meetings. To address this, they turned to RightCapital financial planning software.

RightCapital provided an account aggregation tool that easily collected and updated information from various sources, presenting it in an easy-to-understand format. The implementation resulted in a 100% client retention rate over four-plus years for clients who worked on a plan using the software. Additionally, the firm saw a three to four times increase in services per client and approximately 90% of their recent referrals came from clients who had used the RightCapital portal.

LPL Financial