Case Study: Tulsa Transit improves paratransit service and cuts operating costs with RideCo

Tulsa Transit reduces paratransit operating costs by 14% with RideCo

The Metropolitan Tulsa Transit Authority (Tulsa Transit) faced significant challenges with its ADA paratransit program, Lift, due to inefficient and manual processes from a legacy software provider. Seeking a modern solution, Tulsa Transit partnered with vendor RideCo to implement its cloud-based on-demand transit platform to streamline their paratransit service.

By using RideCo's dynamic platform, Tulsa Transit modernized its entire paratransit operation without changing its fleet or staff. The solution delivered substantial results, including a 95% average on-time performance and a 14% reduction in cost per passenger, all while improving the quality of service for its customers.

Metropolitan Tulsa Transit Authority (Tulsa Transit)