Case Study: Guelph Transit achieves more efficient, flexible on-demand transit with RideCo

Guelph Transit achieves 63% shared rides with RideCo

The customer, Guelph Transit, sought to modernize its manual dial-a-ride operations and adopt technology to provide more accessible and efficient mobility for its residents. To meet this challenge, Guelph Transit partnered with the vendor RideCo to implement a modernized, cloud-based paratransit software solution.

RideCo's platform automated reservations and scheduling while continuously optimizing rides to ensure the most productive route combinations. This solution provided more flexible and future-proof services. The measurable results achieved included an average of 2.6 passengers per vehicle hour, 63% of rides being shared, and a high average ride rating of 4.8 out of 5 from passengers.

Guelph Transit