Via
54 Case Studies
A Via Case Study
TopBus+ in Fortaleza, Brazil, is a microtransit service launched by Sindiônibus to address declining public transport ridership and offer a more efficient, comfortable alternative to ride-hailing apps and private vehicles. Working with Via, the organization sought a solution that could help regain riders while keeping service costs under control.
Via provided the technology behind TopBus+, including an operations platform for dispatching and routing, plus driver and rider apps for scheduling, navigation, booking, and ride tracking. The program helped TopBus+ increase rides completed by 250% between December 2019 and March 2022, boost fare-generated income by 35% from April to August 2022, and expand its fleet from 20 to 34 vehicles to meet demand.