Case Study: Sioux Area Metro (SAM) achieves citywide transit coverage and higher efficiency with Via

Sioux Area Metro boosts on-demand efficiency 53% with Via

Sioux Area Metro (SAM) sought to revamp its entire transit system to improve accessibility, efficiency, and connectivity for the fast-growing city of Sioux Falls. To achieve this, the city partnered with Via to implement a comprehensive new transit plan.

Via's solution involved redesigning fixed bus routes, extending on-demand microtransit service to provide 100% citywide coverage, and deploying modern paratransit software. This integrated approach resulted in a 53% increase in on-demand and paratransit efficiency, a 77% increase in job access within a 60-minute commute, and growing overall ridership, with 78% of riders reporting the app made public transportation easy to use.

Sioux Area Metro (sam)