Case Study: Cutler Bay boosts transit connections and daily mobility with Via MetroConnect

Cutler Bay boosts transit connections with Via at $10 per trip

The town of Cutler Bay sought a solution to reduce private vehicle reliance and improve car-free mobility for its residents. To address this challenge, they partnered with vendor Via to implement a microtransit service, leveraging Miami-Dade County's existing MetroConnect program.

Via managed the on-demand public transportation service, which provided first- and last-mile connections to the broader transit network. The solution achieved a cost-per-trip of $10 and had a significant measurable impact: 75% of riders used it for daily errands and commuting, while 58% used it to connect to other transit services.

Cutler Bay