Case Study: City of Lone Tree boosts ridership and job access with Via microtransit

City of Lone Tree boosts microtransit ridership 28% with Via

The City of Lone Tree, a suburb of Denver, faced a challenge providing car-free commuting options for its residents. Though connected to the regional transit system, getting to and from transit hubs or to jobs within the city required a car. To solve this first- and last-mile problem, the city partnered with Via to implement a microtransit service.

Via provided a unified technology and operations solution for the city's on-demand transit service. This improved the system's efficiency and reliability, leading to a 28% year-over-year ridership growth with 3,600 rides per month and an average rider rating of 4.9 out of 5. The success under Via set the stage for a service expansion to a neighboring area in 2024.

City of Lone Tree