Via
54 Case Studies
Case Study: CapMetro Pickup boosts ridership and cuts costs with Via and Remix
A Via Case Study
CapMetro Pickup - Customer Case Study
Via Transportation partnered with CapMetro, the transit authority in Austin, to address challenges of decreasing ridership and poor transit access for riders with limited mobility and financial means.
The solution involved implementing Via's on-demand service, Pickup, and leveraging Remix software for network planning and stakeholder engagement. This led to a 4X growth in ridership for the new service, a 50% reduction in cost per passenger, and a subsequent 9% increase in fixed-route ridership after a system redesign.
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CapMetro Pickup
Chad Ballentine
VP of Demand Response and Innovative Mobility