Case Study: USP Hospital Group improves patient care with Ricoh International's Electronic Health Record solution

USP Hospital Group - Customer Case Study

USP Hospital Group, Spain’s largest private hospital group, was struggling with more than 20 million paper-based medical records a year, fragmented patient information, and slow access to critical data that affected patient care. With support from Ricoh International and its healthcare document management expertise, the hospital group sought to standardize documentation, improve information sharing, protect confidentiality, and reduce administrative burden.

Ricoh International implemented an Electronic Health Record system with scanning infrastructure, electronic forms, and managed rollout, integrating it with the group’s existing systems. The result was instant access to complete patient records, faster clinical decision-making, shorter billing cycles, and a 20% reduction in document-related costs, while freeing up staff time and storage space.

USP Hospital Group