Case Study: Generali Switzerland achieves 24% lower print costs with Ricoh International Managed Document Services

Generali Switzerland - Customer Case Study

Generali Switzerland, a leading insurance provider in the Swiss market, was struggling with a sprawling, hard-to-manage document infrastructure built up across more than 1,300 devices from six vendors. The company wanted to outsource services, improve governance and security, reduce costs, and lower its carbon footprint, so it turned to Ricoh International for Managed Document Services.

Ricoh International implemented an optimized managed document service solution that replaced 1,342 legacy devices with 530 energy-efficient multifunction devices, added automated workflows, card-based authentication, and centralized monitoring. The result was a 60% reduction in devices and a 24% cut in print-related expenditure, along with improved access to information, stronger security, and a balanced carbon footprint.

Generali Switzerland

Marc Abbt

Head of IT Infrastructure & Operations