Case Study: Stepful scales admissions and improves candidate assessment with Ribbon AI interviewing

How Ribbon AI helped Stepful transform workforce development admissions with AI interviewing technology, enabling efficient assessment of thousands of candidates while maintaining standards

Stepful, a company providing career pathways into allied health, faced a challenge when a surge of 2,500 applicants overwhelmed its manual admissions process. They needed an efficient way to assess candidates' English communication skills and set proper expectations about healthcare careers to reduce dropout rates, a task that was impossible to handle at scale with human interviews alone. To address this, they turned to Ribbon's AI interviewing technology.

By implementing Ribbon, Stepful transformed its admissions, processing 62 times more applications and standardizing its assessments to eliminate human variance. The solution efficiently screened for genuine interest and set career expectations, which equipped students to better understand the program commitments. This scalable infrastructure from Ribbon supports Stepful's growth and allows them to expand their enterprise partnerships confidently.

Stepful

Uttara Gharpure

Head of Enterprise Operations