Case Study: Timico achieves cloud UC transformation and competitive differentiation with Ribbon Communications Cloud UC

Timico - Customer Case Study

Timico, a UK-based independent service provider, needed a cost-effective way to migrate its 13,000-business customer base to the cloud while strengthening its position in the highly competitive UCaaS market. The company was already moving services to the cloud, including unified communications, and wanted a platform that could support business-class service quality and future growth. Ribbon Communications’ Cloud UC platform was selected to meet these needs.

Ribbon Communications implemented Cloud UC to help Timico retain and satisfy existing customers while launching a differentiated cloud-based UC offering that could attract new business. With Ribbon’s professional services supporting the migration, Timico gained a geo-redundant, scalable platform for mobility and collaboration services, helping it reduce reliance on aging PBX hardware and focus resources on growth rather than infrastructure upgrades.

Timico