Case Study: Hawaiian Telcom modernizes network services with Ribbon and AGNITY

Ribbon and AGNITY Team Up to Deliver Advanced Communications Services to Hawaiian Telcom

Hawaiian Telcom, a long-established communications provider in Hawaii, needed to modernize its end-of-life network infrastructure that was still running mission-critical applications. The challenge was to precisely replicate these unique applications on a new platform while simultaneously improving call-switching capabilities and creating a path for future network evolution. To address this, they turned to Ribbon Communications and its strategic partner, AGNITY, to implement a comprehensive solution.

Ribbon and AGNITY delivered a next-generation Intelligent Networking platform combined with Ribbon's Diameter Signaling Controller (DSC) and switching technology. This solution seamlessly replicated Hawaiian Telcom's existing services with no disruptions, maintained the user experience, and provided a modern, virtualized foundation. The implementation successfully future-proofed the network, reduced operational costs, and gave Hawaiian Telcom the ability to quickly launch new revenue-generating IP-based services for its customers.

Hawaiian Telcom