Case Study: PIVOT Inc connects Microsoft Teams to PSTN with Ribbon SBC 1000 Gateway

PIVOT Chooses Ribbon Communications to Connect their Microsoft Teams to the Rest of the World

PIVOT Inc, an IT consulting firm, needed a reliable and cost-effective way to connect their Microsoft Teams environment to the PSTN. Their challenge was to find a Microsoft-certified Session Border Controller to enable Teams Calling for their distributed teams while ensuring communications remained secure and dependable. They turned to Ribbon Communications for a solution.

Ribbon Communications provided their SBC 1000 Gateway, an entry-level and expandable solution that connected PIVOT's legacy telephony to the Microsoft Phone System. The implementation from Ribbon Communications delivered a secure and reliable conduit for real-time communications, allowing the company to migrate to Teams calling at their own pace. As a result, PIVOT could concentrate on increasing efficiencies in their core business with the confidence that their underlying communication technology was future-proof.

PIVOT Inc

Taisei Miyazaki

President