Case Study: Pioneer Telephone achieves UCaaS growth with Ribbon Communications

Pioneer Telephone - Customer Case Study

Pioneer Telephone Cooperative, a long-standing Ribbon Communications customer serving businesses and consumers in Western Oklahoma, wanted to keep pace as the business communications market shifted to the cloud. To meet growing demand for modern, cloud-based phone systems, Pioneer needed a way to offer UCaaS without taking on the time and complexity of building a new infrastructure from scratch.

Ribbon Communications provided Kandy Business Solutions (KBS), which Pioneer launched as Pioneer Business Solutions. The white-labeled UCaaS platform let Pioneer quickly bring new UC service and SIP trunk packages to market, and the offering surpassed initial sales expectations. Ribbon also supported Pioneer with technical guidance and go-to-market help, enabling faster launch and helping Pioneer win new customers while retaining existing accounts.

Pioneer Telephone