Case Study: Dobson Telephone expands fiber revenues with Ribbon Communications hosted PBX

Oklahoma-Based Leverages Investment in FiberExpands Business to Include Hosted PBX Services

Dobson Telephone, a privately owned telephone company serving western and eastern Oklahoma, faced the challenge of leveraging its extensive investment in a new fiber network to expand beyond its traditional market and offer value-added services. To address this, they turned to Ribbon Communications to implement a solution using the C15 Call Controller and the Ribbon Application Server.

The solution from Ribbon Communications enabled Dobson to cost-effectively launch new Hosted PBX services with a simpler operational process, avoiding significant capital outlay through a licensing model. This allowed Dobson to successfully turn up new end-users, achieve high customer satisfaction, and generate more revenue from its fiber investment, leading to a full sales campaign supported by Ribbon's go-to-market programs.

Dobson Telephone

Larry Fuller

Vice President