Case Study: BMC achieves secure, flexible remote communications with Ribbon SBC 2000

BMC - Customer Case Study

BMC, a global leader in IT solutions for the digital enterprise, needed a better way for its 7,500 employees worldwide to communicate and collaborate from any location, including home offices. The company wanted employees to be reachable through BMC phone numbers on devices like desk phones, mobile phones, Macs, and PCs, while keeping voice communications secure and efficient. Ribbon Communications provided the SBC 2000 to help solve this VoIP connectivity challenge.

With Ribbon Communications’ SBC 2000, BMC was able to securely route calls to multiple endpoints and fork calls so they could ring simultaneously across devices. This right-size, easy-to-deploy solution helped BMC move from PRI lines to Voice over IP and SIP, saving millions of dollars per year. Ribbon Communications also improved BMC’s flexibility, supported remote work, and helped the company attract talent by enabling work-from-home options at significant cost savings.

BMC