Case Study: BeterDichtbij enables secure doctor-patient video consultations with Ribbon Communications

A Ribbon Communications Case Study

Preview of the BeterDichtbij Case Study

BeterDichtbij - Customer Case Study

BeterDichtbij, a Netherlands-based healthcare organization, wanted to make it easier and more secure for patients to connect with doctors through its “Direct in Contact with your Doctor” app. The challenge was delivering a simple, trusted, and consistent communications experience while the team focused on the app’s user interface and workflow. Ribbon Communications’ Kandy video calling APIs, accessed through KPN’s API Store, were used to support the experience.

Ribbon Communications helped BeterDichtbij quickly embed video calling into its healthcare app without buying infrastructure or making major upfront commitments. As a result, patients can now have face-to-face consultations with healthcare providers in just a few taps, even from far away, creating a seamless and high-touch communication experience.


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