Case Study: MSP360 achieves 48% growth of net new business with Rhythm Systems

MSP360 Achieves 48% Growth of Net New Business with Rhythm

MSP360, a cloud-based backup provider led by CEO Brian Helwig, needed to get the company aligned around a big long-term goal—to become the #1 MSP toolkit. Lacking visibility into the customer journey and key leading indicators, MSP360 turned to Rhythm Systems and its Rhythm performance-management system to install gauges, shared goals, and a clean dashboard for tracking metrics.

Rhythm Systems implemented a system-wide measurement framework and dashboards that surfaced leading indicators, aligned the executive team, and accelerated decision-making. As a result, MSP360 saw a 48% increase in net new business and a 100% increase in speed of execution and speed to make corrections, while keeping the team focused on agreed priorities.

MSP360

Brian Helwig

Chief Executive Officer