Case Study: Dexian improves team alignment and meeting effectiveness with Rhythm Systems

Dexian Leverages the Power of Feedback to Transform Meetings with Rhythm

Dexian, a large staffing and recruiting company, partnered with Rhythm Systems to address disconnected teams, limited visibility into the customer experience, and meetings that were mostly status updates rather than meaningful problem-solving. Non-customer-facing teams lacked a structured way to gather and act on customer feedback, and they had trouble tracking progress or understanding whether their work was truly impacting clients.

Rhythm Systems implemented its software and coaching to create a continuous feedback loop, improve meeting structure, and help Dexian manage goals through clear forecasts and dashboard-based status tracking. The team began using customer and employee feedback more effectively, focused on achievable and impactful projects, and tackled red and yellow risks together. As a result, Dexian improved service delivery, boosted morale and collaboration, and increased meeting engagement and confidence in execution.

Dexian

Mark Nussbaum

Current Strategic Advisor & Former COO