Case Study: Suffolk Construction achieves faster, digital Time & Materials tracking with Rhumbix

Driving Innovation Through Digital Time & Materials Tracking

Suffolk Construction, a major national building contractor, faced significant challenges with its outdated, paper-based Time & Materials (T&M) tracking system. The manual process was extremely cumbersome, causing project managers to spend over 20 hours per week chasing down paper tickets, deciphering handwriting, and dealing with lost forms and costly delays. To solve this, Suffolk partnered with Rhumbix to implement its digital T&M solution.

By deploying Rhumbix's mobile-first platform and cloud-based dashboards, Suffolk digitized its entire T&M workflow. The solution provided a user-friendly system for both Suffolk's team and its subcontractors, centralizing reporting and enabling real-time project visibility. The results were substantial: project managers saved 16 hours per week on T&M processing, reducing their effort from 20 hours to just 4. The average processing time for a T&M ticket was slashed from 38 days to just 15, giving stakeholders critical cost insights much faster and transforming how the company manages change work.

Suffolk Construction

Griffin Pharr

Project Manager