Case Study: Virginia Center for Women achieves faster, more secure patient communication with Rhinogram

Direct communications through Rhinogram give Virginia OB/GYN peace of mind

Virginia Center for Women, an OB/GYN practice in Chesapeake, was struggling to communicate test results consistently, make patient outreach more efficient, and give patients easy access without relying on phone tag or exposing a physician’s personal number. To solve this, the practice turned to Rhinogram secure communications and HIPAA-compliant texting.

With Rhinogram, the office used a text-first workflow tied to its existing office number, allowing patients to message directly without downloading an app while staff and physicians could respond securely from the platform. The result was faster delivery of test results, fewer missed callbacks, greater patient comfort and trust, and meaningful time savings for staff—freeing a personal nurse from 15 to 20 daily tasks and enabling more direct patient reassurance, even after hours.

Virginia Center for Women

Linda Mathison-Ezieme

Virginia Center for Women