Case Study: Body in Balance Chiropractic and Wellness Center boosts patient conversions and adds $50K in revenue with Rhinogram

Chiropractic Office Increases Patient Conversions, First Appointment Show Rates, and Adds $50K in New Revenue with Rhinogram.

Body in Balance Chiropractic and Wellness Center, a growing chiropractic office with six providers in Vancouver, WA, needed a HIPAA-compliant internal chat tool and a better way to reach patients and prospects. The practice was struggling with less than a 5% response rate to voicemails, losing about 15% of new patient inquiries because of inefficient communication, and finding it difficult to reschedule same-day cancellations quickly.

With Rhinogram’s HIPAA-compliant communication platform, Body in Balance Chiropractic and Wellness Center was able to text with patients, use Facebook Messenger, and improve internal collaboration without speaking in code. As a result, the practice increased its average monthly conversion rate from 67% to 82% and added almost $50,000 in new revenue, while also speeding up patient responses and making communication more efficient.

Body in Balance Chiropractic and Wellness Center

Chiropractic Office

Practice Manager