Case Study: PCI East Coast Auctions Boosts Google Reviews and Repairs Reputation with Rhino Reviews

PCI East Coast Auctions reaches nearly 500 Google reviews with Rhino Reviews

PCI East Coast Auctions was struggling with fake and misleading online reviews from competitors and customers on platforms like Google, BBB, Facebook, and Yelp. Despite their efforts to respond and resolve concerns, they found it difficult to generate positive reviews from their satisfied customer base. This reputation damage prompted them to partner with the vendor Rhino Reviews.

Rhino Reviews implemented a tailored outreach strategy to solicit positive reviews from both sellers and bidders. They integrated closely with the client's business by joining weekly marketing calls to stay aligned on strategy and customer sentiment. As a result of this partnership, PCI East Coast Auctions has maintained a rating above 4.0 on Google and grown their review count to nearly 500 over four years. The client reported increased customer communication and was highly pleased with Rhino Reviews' proactive response system and service.

PCI East Coast Auctions