Case Study: Grocery Store Chain achieves successful store-wide employee training with RGIS

Grocery Store Chain completes 100% of store training on time with RGIS

The grocery store chain faced the challenge of standardizing operations across 60 recently acquired stores. They needed a complete in-store and remote employee training program to be delivered within a six-month period, requiring significant retail expertise and geographic coverage. The global HR and training agency hired to deliver the program partnered with RGIS as a service delivery partner to supply this support.

RGIS deployed 35 of its own trainers who were specially trained on the grocery store's materials. These trainers delivered sessions both on-site and remotely via Microsoft Teams, completing 100% of the required training within the designated timeframe. The professionalism and quality of the RGIS team were praised, and the training successfully eased the employees' transition to the new company's standards.