Case Study: Dunelm achieves 43 nationwide remodels with RGIS retail store renovation support

Dunelm completes 43 remodels in 75,000 hours with RGIS

The customer, a national health and beauty retailer, faced a challenge requiring support for a major two-year merchandising and renovation initiative. Their in-house teams were occupied with other projects, making it necessary to outsource the work. They needed a partner like RGIS to provide experienced merchandisers, national coverage, dedicated teams for the long-term project, and competitive pricing for their store resets and remodels.

RGIS assembled five core teams dedicated to the retailer, scheduling teams of 20 merchandisers per store to complete each remodel. The solution involved installing fixtures and signage after testing processes in pilot locations. As a result, RGIS completed 43 remodel projects nationwide, totaling 75,000 hours of work. This allowed the retailer to refine its planograms based on early results and freed its internal teams to focus on day-to-day operations.

Dunelm