Case Study: Dunelm achieves greater supply chain visibility with RGIS Central Checking

Dunelm boosts supply chain visibility with RGIS, auditing 28,560 purchase orders annually

Dunelm, a UK home furnishings retailer, required greater visibility into its supply chain and supplier performance beyond the traditional delivery verification that RGIS had provided for over 15 years. The challenge was to evolve their established Central Checking service into a source of richer operational intelligence without disrupting the proven audit methodology integral to their supply chain operations.

RGIS addressed this by significantly enhancing its Supply Chain Audit Platform with improved digital data capture, automated reporting, and advanced analytics dashboards. This solution provided Dunelm with near real-time visibility and actionable supplier performance insights. The measurable results for Dunelm include the auditing of 556 purchase orders weekly and 28,560 annually, achieving 100% supplier coverage every 13 weeks and providing 225 operational hours of support each week across their 192 stores.

Dunelm