Case Study: a leading discount retailer reduces shrink and improves stock accuracy with RGIS multi-audit programme

a leading discount retailer achieves ~99% SKU accuracy with RGIS

A leading discount retailer faced significant operational shrink and stock file inaccuracies across its widespread European store network following a strategic restructure. The challenge required an experienced audit partner to uncover hidden stock loss, process gaps, and present findings for board-level reporting. The retailer selected RGIS to design and execute this targeted program due to their proven experience with large-scale retail shrink audits.

RGIS implemented a multi-audit program that included Legacy, Store, Date Check, and Delivery Check audits conducted simultaneously across selected stores. This solution audited thousands of SKUs and provided a holistic view of stock management. The results were highly successful, with the Store Audit achieving approximately 99% SKU accuracy. RGIS enabled the customer to identify historical shrink, cleanse their stock file, and improve operational processes, leading to a significant reduction in overall shrink.