Case Study: NFP achieves streamlined RFP management and faster shortlisting with RFP360

Before partnering with RFP360, NFP relied on outdated RFP

NFP, a leading insurance brokerage and consulting firm that runs roughly 20 RFPs a year, faced a fragmented, time-consuming sourcing process—sending RFPs and collecting responses in Excel and Word, which made vendor answers hard to compare and required many follow-up emails. To scale and modernize their approach, NFP partnered with RFP360 and adopted RFP360’s RFP management platform.

RFP360 delivered a centralized solution where NFP stores core vendor profiles, issues general RFPs/RFIs in advance, sends targeted questions, tracks vendor progress, and uses automated scoring. The result: fewer follow-up emails (no longer needing six emails to check status), clearer vendor visibility, faster shortlisting, and more time to focus on strategic initiatives—demonstrating RFP360’s impact on efficiency and vendor collaboration.

NFP

Mark Rieder

SVP, HR Technologies and Benefits Administration