Case Study: NLMK USA achieves real-time inventory control and 60% faster cycle counts with RFgen Software

NLMK USA - Customer Case Study

NLMK USA, a U.S. division of global steel manufacturer NLMK, was losing ground on its promise of superior customer service because crews struggled to track and locate finished steel coils across three busy facilities. Their legacy Telnet-based coil management and 25‑year‑old handhelds offered poor controls and inconsistent location data, causing missed loading windows and late deliveries. To address this, NLMK USA selected RFgen Software’s RFgen Mobile Foundations for Oracle E‑Business Suite and the RFgen Mobile Development Studio as their mobility and inventory-tracking platform.

RFgen Software implemented a real‑time, bidirectional solution that added barcode validation, long‑range scanning and a MADP for rapid in‑house app development. The deployment cut cycle counting time by about 60% (with cited improvements of 25–50% in processing time), raised inventory accuracy to 96–100%, boosted development productivity by roughly 70%, and freed staff from searching for coils—resulting in more reliable staging and on‑time deliveries. RFgen Software’s platform was rolled out across multiple sites and enabled ongoing, low‑cost mobile app changes and expansion.

NLMK USA

Matt Hemmerlin

Manager, Special Projects