Case Study: MCPc achieves greater reliability and lower maintenance costs with RFgen Software

MCPc - Customer Case Study

MCPc, a national value-added reseller of computer systems and services, faced persistent failures from an aging, inflexible data‑collection system that dated back to 2002. Problems included frequent downtime, disappearing transactions, unsupported scanners, high maintenance costs, and poor scanner accuracy that hindered their JD Edwards World v7.3 inventory workflows. To address this, MCPc selected RFgen Software, implementing RFgen Mobile Foundations / the RFgen JD Edwards Integration Suite to replace their legacy solution.

RFgen Software’s senior ERP consultant migrated MCPc to the JD Edwards Integration Suite, leveraging about 80 pre‑written JD Edwards transactions that cover roughly 85% of typical needs and providing broad version support and modern scanner integration. The implementation finished in four months, produced immediate trade‑in savings, and delivered measurable improvements: lower maintenance costs, greater reliability and performance, improved accuracy and ease of use, and far fewer system restarts — results MCPc credits to RFgen Software.

MCPc

Jeanne Abt

Sr. Project Manager