Case Study: California Utility Company achieves greater inventory accuracy and accountability with RFgen Software

California Utility Company - Customer Case Study

California Utility Company, a major U.S. utility with a large SAP 6.0 deployment, faced inaccurate, manual inventory and delivery tracking across many small warehouses and outdoor storage sites. Manual processes and untracked deliveries by roughly 40 light‑duty drivers caused loss of high‑value items, scheduling mistakes for repair crews, and limited productivity data—so they chose RFgen Software’s RFgen Mobile Foundations for SAP to capture mobile, offline transactions.

RFgen Software delivered a rapid implementation—about a dozen custom transactions in two weeks and rollout to internal clients within four weeks—with two days of onsite training so the IT team could extend the system in house. The RFgen solution let drivers record deliveries offline and upload them later as if in real time, reducing inventory loss and scheduling errors and providing productivity metrics to analyze staffing needs, yielding fast ROI and scalable, maintainable mobile SAP integration.