Case Study: Wilson Combat boosts shipping productivity and compliance with RF-SMART Shipping

Wilson Combat cuts package processing time by over 50% with RF-SMART

Wilson Combat, a leading custom firearms manufacturer, faced significant challenges supporting high shipping volumes and meeting complex compliance requirements with their previous solution. Their system was slow, prone to errors, and lacked the configurability needed for their unique needs, causing major productivity losses. They turned to their NetSuite partner for recommendations and implemented RF-SMART Shipping.

RF-SMART Shipping provided a powerful rules engine that integrated with NetSuite to streamline fulfillment and solve compliance issues. The implementation resulted in a more than 50% decrease in average package processing time and a 33% increase in packages shipped by their top packer. Errors were eliminated, and the team now uses features like order consolidation to save money. RF-SMART provided Wilson Combat with a flexible, scalable solution that boosted efficiency, visibility, and compliance.

Wilson Combat