Case Study: Smoky Mountain Knife Works ships 3x faster with RF-SMART

Smoky Mountain Knife Works ships 3x faster with RF-SMART

Smoky Mountain Knife Works (SMKW), the world's largest knife store, faced significant operational bottlenecks due to an outdated warehouse management system and a slow legacy shipping solution. These challenges, which included picking inaccuracies across 28,000 bins and a constrained ability to scale, were hindering their growth. They partnered with RF-SMART for its WMS and Shipping solutions to modernize their fulfillment operations.

By implementing RF-SMART's Pick Planner and integrated Shipping with a no-code Rules Engine, SMKW created a seamless flow from picking to shipping. The results were transformative: the company achieved shipping speeds three times faster than before, generated labels in seconds, and reduced new employee training time to under a minute. RF-SMART provided a scalable foundation that eliminated inefficiencies and positioned SMKW for continued success.

Smoky Mountain Knife Works (smkw)