Case Study: Silencer Central achieves automated warehouse efficiency and zero mis-ships with RF-SMART

Silencer Central boosts shipping to 2,500 orders per shift with RF-SMART

Silencer Central, a major dealer of suppressors operating in a highly regulated industry, faced significant challenges due to its reliance on manual warehouse processes. These paper-based methods created bottlenecks, provided no real-time visibility into serialized inventory, and limited their ability to scale. To overcome these issues, the company partnered with RF-SMART for a warehouse management system (WMS) solution.

RF-SMART implemented its WMS, Shipping, and Material Handling Automation Connector products to automate and streamline operations. The solution provided real-time inventory tracking, integrated multi-carrier shipping, and connected robotics to their NetSuite ERP. As a result, Silencer Central dramatically increased its shipping volume from 400 to 2,500 orders per shift, scaled picking to 700 orders per hour, and achieved zero mis-ships, enabling them to scale efficiently while maintaining strict compliance.

Silencer Central