Case Study: Redcat Racing achieves faster, more accurate order fulfillment and higher productivity with RF-SMART

Redcat Racing Revs Up with RF-SMART

Redcat Racing, a designer and distributor of RC cars, needed to replace a clunky, error‑prone WMS that caused constant rescans, slow handheld-to‑NetSuite updates, and burdensome manual receiving and cycle counts. After implementing NetSuite with partner Eide Bailly, Redcat Racing adopted RF‑SMART — including RF‑SMART Pick Manager — to address inventory tracking, faster device workflows, and better warehouse accuracy.

RF‑SMART delivered a built‑for‑NetSuite solution with multi‑order picking, pictured item scans, automatic bin assignment, two‑click alternate bin lookup, and flexible ABC cycle counts. The result: faster transactions reflected in NetSuite within seconds (vs. previously up to 90 seconds), shorter training (under half a day), higher shipping throughput, fewer manual tasks, and improved picking and packing accuracy thanks to RF‑SMART.

Redcat Racing

Rich Glenn

Warehouse Manager