Case Study: PetShop.co.uk boosts warehouse efficiency and cuts obsolete stock with RF-SMART for NetSuite

PetShop.co.uk halves obsolete stock and lifts balance sheet value 20% with RF-SMART

PetShop.co.uk, a UK-based online retailer of pet supplies, faced significant warehouse inefficiencies due to manual, paper-based processes. These outdated methods led to slow order fulfillment, frequent errors, and a lack of accurate inventory data, which negatively impacted customer service. To tackle these challenges, they turned to RF-SMART for a NetSuite WMS solution.

By implementing RF-SMART's native NetSuite application, including its Bin Putaway and Sales Order Picking functions, PetShop.co.uk gained real-time inventory visibility and control. The solution halved their amount of obsolete stock and increased the value of their balance sheet by approximately 20%. RF-SMART enabled faster, more accurate order fulfillment, which was instrumental in improving customer retention rates for the e-commerce business.

PetShop.co.uk