Case Study: PetShop.co.uk achieves 50% reduction in obsolete stock and 20% balance sheet increase with RF-SMART

PetShop.co.uk finds Data-Driven Efficiency with RF-SMART

PetShop.co.uk, an award-winning UK eRetailer founded by Adam Taylor, faced growing warehouse inefficiencies, manual paper-based picking and poor inventory visibility after expanding into a larger facility. To compete with larger eCommerce players and reduce misplaced and obsolete stock, they sought an inventory/WMS solution that integrated with their NetSuite system and chose RF-SMART.

RF-SMART’s native NetSuite WMS (using Bin Putaway, Item Lookup, Sales Order Picking and batch-code scanning) introduced barcoding and mobile-led processes that improved accuracy and speed, boosted staff productivity, and enabled richer KPI-driven decision making. As a result RF-SMART helped PetShop.co.uk halve obsolete stock, increase the balance-sheet value by about 20%, reduce errors, speed up order fulfilment and improve customer retention.

PetShop.co.uk

Adam Taylor

Founder