Case Study: Peace Coffee achieves inventory accuracy and efficiency with RF-SMART

Peace Coffee speeds picking and shipping with RF-SMART

Peace Coffee, an organic fair trade coffee roaster, faced significant challenges with their initial WMS, which was clunky, poorly integrated with NetSuite, and created inventory inaccuracies and fulfillment errors. These limitations forced the team to find inefficient workarounds and required additional staff to manage complications. They needed a scalable solution and turned to vendor RF-SMART for its warehouse management system.

By implementing RF-SMART, Peace Coffee gained real-time integration with NetSuite and robust functionality for lot traceability, cycle counting, and bin management. The RF-SMART solution resulted in faster picking and shipping, increased inventory accuracy, and the elimination of stock outs. The team now trusts their inventory counts and has achieved the efficiencies needed to handle a major increase in e-commerce sales.

Peace Coffee