Case Study: Palmetto State Armory achieves 98%+ inventory accuracy and real‑time traceability with RF‑SMART

Palmetto State Armory hits the target with NetSuite and RF-SMART

Palmetto State Armory, a firearms manufacturer and retailer, was running on an ad-hoc mix of systems and lacked scalable, cloud-based ERP and reliable inventory tracking. After implementing NetSuite with Explore Consulting for financials and reporting, Palmetto still needed a robust WMS and cycle-counting solution—so they engaged RF‑SMART for inventory management, mobile scanning, and warehouse transaction capture.

RF‑SMART was deployed to handle cycle counts, serial-number scanning, and real-time transaction capture integrated with NetSuite; within two weeks RF‑SMART enabled wall‑to‑wall inventories at every location and drove inventory accuracy to over 98% (less than 2% inaccuracy). The solution delivered full traceability of picks and pack times, eliminated manual serial-number entry errors, and increased daily shipping throughput, giving Palmetto State Armory real-time visibility and the confidence to optimize purchasing and operations.

Palmetto State Armory

Bob Bell

Director of Applications