Case Study: PAC Trading achieves 30% more efficient stock counts and real‑time inventory visibility with RF‑SMART

PAC Trading Finds Sustainable Inventory Success with RF-SMART

Pac Trading, a Sydney-based wholesaler of compostable and recyclable disposable food packaging, faced data lag and error-prone processes from using two separate systems that required manual syncing. To support their customized product lines and growing volumes, Pac Trading implemented NetSuite and, on their implementation partner’s recommendation, adopted RF-SMART’s WMS built for NetSuite to scan and manage inventory in real time.

RF-SMART’s native NetSuite integration and mobile scanning gave Pac Trading real-time inventory visibility across three warehouses, streamlined receipts and picking, and reduced mis‑ships with a color‑coded, audible verification interface. The solution eliminated stock‑count shutdowns, cut counting-related ineffort by about 30%, and improved accuracy for the 150–200 daily orders per warehouse, demonstrating measurable efficiency gains after deploying RF-SMART.

Pac Trading

Cynthia Xin

Managing Director